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Customer Service Clerk (m/f/d)

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Bayreuth (DE)

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full-time

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As of now

Purpose of the position

You are the competent contact person for our customers in all matters relating to orders and the internal interface for all customer concerns.

Your tasks

  • Entry of series orders in our ERP system
  • Creating production orders for our locations abroad
  • Sending order confirmations to the customer
  • Managing shipping and invoicing
  • Customer support on the phone and by e-mail

Your profile

  • Completed commercial training
  • Alternatively, professional experience in customer service of a manufacturing company or comparable activity
  • A flair for technical processes would be an advantage
  • Independent and structured way of working High level of commitment, organizational talent and ability to work in a team
  • Experience in using modern IT systems (MS Office applications and ERP systems)
  • Very good written and spoken German
  • Good commercial English

We offer

A challenging and developmental role in a dynamic environment with flat hierarchies and fast decision-making processes, where you can contribute your ideas and implement them independently with a high degree of freedom. A future-oriented environment with a pleasant working atmosphere and colleagues you can rely on. We work together!

Our additional offer

All under one hat

All under one hat

30 days' vacation and 6 weeks' sick pay create flexibility, as do home offices where possible and mobile working. Further training? With pleasure.

Always mobile

Always mobile

Free employee parking spaces and charging stations for electric cars sweeten the start to the day. The tax-free travel allowance and our JobRad leasing scheme are also available.

Healthy working and well-being

Healthy working and well-being

We are building for the future with ergonomic workplaces, company pension plans and permanent employment contracts. Of course, we also like company parties.

Dieter Braun GmbH exclusive

Dieter Braun GmbH exclusive

We top up the exclusive Braun prepaid credit card with €50 per month.  Your workwear with our branding? You are welcome to choose.

Join our team

We are always looking for new, motivated colleagues who can identify with our corporate philosophy and who would like to join us on the road to a successful and solid future.

Join our team

We are always looking for new, motivated colleagues who can identify with our corporate philosophy and who would like to join us on the road to a successful and solid future.